FAQs - Headgym



Please see list of frequently asked questions for HeadGym – hopefully you’ll find what you’re looking for here but if not please contact us and we’ll be happy to help.

Please give us 48 hours notice if possible of any cancellations or rescheduling. We do accept exceptional circumstances.

Please contact us for the free 20 min taster and we can talk through and tailor the service to meet your needs.

Of course we will adapt to meet your individual needs, however we do request one months notice. We will work with you to make whatever changes you need.

We accept Pay pal or direct debit payments for membership services.

We just need you to contact us and book your free session

Online support works extremely well in the same way that face to face support works but with the advantage of having the flexibility to be anywhere in the world. We mainly use Skype for appointments so it’s almost as good as being in the same room together, but with added convenience.

Please see our Testimonials and Reviews pages for details.

All our work is totally confidential at the start of the process we will agree and sign a coaching agreement with clear terms that we are both happy with.

No, there is no need to pay for a Skype account, this is all completely free. All you need is a computer, webcam access (built into most laptops and smart devices) and connection to the internet.

We have found the Skype appointment service to be equally effective as an appointment in-person with past and current clients. We use the industry standard WEMWBS scale to measure progress and have found that all clients have made positive improvements on the scale. We also follow NICE guidelines for mental health and wellbeing.

From time to time there may be issues, we have found this to be on the rare occasion this does happen it doesn’t affect the session we simply tag any interruption time onto the end of the session or we will happily reschedule.

Of course we are flexible and will meet individual requirements and tailor a unique package to meet your needs.

We can do Skype calls if that is your preference however we have found that to have visual interaction helps in the coaching process.

The service is suitable for all – we have clients from 15 to 55.

Please contact us to discuss this, again we can be flexible to meet your needs.

Please see our pricing page or contact us for a bespoke package.

HeadGym community

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Feedback from course attendees of Wellbeing at Work

All feedback was obtained from course attendees as part of a feedback questionnaire completed at the end of the session.

Thoroughly enjoyed it and learned a lot

The day went very quickly and was made fun and enjoyable, which for the heavy subject matter was good.

The symptoms of different issues for interesting. The trainer was super! : )

Very good, gets you thinking about your own mental health.

Great day, informative and well delivered : )

Really enjoyed it. Very worth while!

Difficult to identify one aspect of the course which could be improved as I am extremely happy with the course and believe I have learned a lot, which would be useful in my day to day work.

The training was better than I expected.

Really enjoyed todays course, do not feel that anything could be improved. It was a very relaxed environment and I will be able to use what I have learnt today in my work and personal life.

Could not be improved. Greater than my expectations

Neil made everyone feel at ease; very nice man. Thank you!

Friendly course

Very relaxed environment, thoroughly enjoyed it.

Really enjoyable course – thank you!

Very relevant for self and work place

Pleasantly surprised by what I have learned, Enjoyed the day.

Enjoyed informal style, informative.

Would like follow up sessions to put what we have learned into practice.

Nothing – happy as presented!

Very good course. Worthwhile and enjoyable

Would like it to be a longer session

The most profitable investment is the one you’re making to your own health. Do not miss your chance to get stronger, healthier, self-confident and tons of positive energy! Sign up to the Headgym to build yourself esteem!